Privacy Policy

This Privacy Policy outlines how Denne Films collects, uses, stores and protects personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

We are committed to protecting the privacy of individuals who visit our website and interact with our services. This policy explains how we handle personal information collected through our website and other communications.

Collection of Personal Information

We may collect personal information when you:

  • Submit an enquiry through our website

  • Contact us via email or social media

  • Request information about our services

  • Engage our services for wedding videography

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Wedding details (such as date, location, and event information)

We only collect personal information that is reasonably necessary to respond to enquiries, provide our services, and communicate with clients.

Providing personal information is voluntary; however, if you choose not to provide certain information we may be unable to respond to your enquiry or provide our services.

Use of Personal Information

We collect and use personal information for the following purposes:

  • Responding to enquiries

  • Communicating with potential and existing clients

  • Providing wedding videography services

  • Managing bookings and service delivery

  • Improving our website and user experience

We will not use or disclose personal information for purposes unrelated to these activities without your consent unless required or authorised by law.

Website Analytics and Technical Data

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

This information is collected through services such as Google Analytics and the Squarespace platform to help us understand website usage and improve our website performance. This information does not usually identify individuals personally.

Cookies

Our website uses cookies to improve the browsing experience and assist with website functionality.

Cookies are small data files stored on your device that help remember information about your visit, such as pages viewed and browsing preferences.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

Disclosure of Personal Information

We do not sell or rent personal information.

Personal information may be disclosed to third parties only where necessary to operate our website or services, including:

  • Website hosting providers (Squarespace)

  • Website analytics services (such as Google Analytics)

Some of these services may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure the information is handled in accordance with Australian privacy standards.

We may also disclose personal information if required by law or in response to lawful requests by government authorities.

Third-Party Links

Our website may contain links to external websites and platforms, including:

  • YouTube

  • Social media platforms

These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.

Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely through our email systems, website platform, and other business tools.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When the information is no longer required, we take reasonable steps to securely delete or de-identify it.

Access and Correction of Personal Information

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of information that is inaccurate, incomplete, or out of date

Requests for access or correction can be made by contacting us using the details below. We will respond within a reasonable timeframe.

Anonymity and Pseudonymity

Where practical, individuals may choose not to identify themselves or may use a pseudonym when making general enquiries. However, for booking services or entering into contracts, we may require accurate identifying information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:

Email: denneweddings@gmail.com

If you believe we have not handled your personal information in accordance with the Australian Privacy Principles, you may also contact the Office of the Australian Information Commissioner (OAIC).